Returns & Exchanges

Without a Receipt

You lost the receipt — can you still return it?

没有收据 · 8 turns · you say 4 lines

  1. Them

    Do you have your receipt?

  2. You

    I'm afraid I lost it. Can I still return this?

  3. Them

    Did you pay by card? We can look it up.

  4. You

    Yes, I paid with this card about a week ago.

  5. Them

    Let me search the system for that purchase.

  6. You

    Would store credit be an option instead?

  7. Them

    Found it. I can refund the card after all.

  8. You

    That's even better. Thank you.

In the app you can tap any word for a definition, and turn on a line-by-line translation in your own language.

Words in this dialogue

  • receipta printed proof of payment
  • afraidsorry to say; frightened
  • lostno longer able to be found
  • stillup to now; without bubbles
  • returnto give back; to go back; a round-trip ticket
  • carda small stiff rectangle you pay with
  • lookto turn your eyes to; to seem
  • paidpast form of pay
  • weekseven days
  • searchto look for
  • systema set of parts working together
  • purchaseto buy
  • storea shop; to keep for later
  • creditmoney to spend in the shop (store credit); trust to borrow
  • optionone of the things you can choose
  • insteadin place of that
  • foundpast form of find
  • refundmoney given back
  • afterlater than
  • that'sshort for that is
  • evenused to stress something surprising; still (even better); divisible by two
  • betterof higher quality