Returning an Item
It doesn't fit — asking for money back with the receipt.
- Them
Hi there. How can I help you today?
- You
I'd like to return this jacket, please.
- Them
No problem. Is there anything wrong with it?
- You
No, it just doesn't fit me properly.
- Them
Do you have the receipt with you?
- You
Yes, here it is. I bought it on Monday.
- Them
That's fine. The refund goes back to your card.
- You
How long does the refund usually take?
In the app you can tap any word for a definition, and turn on a line-by-line translation in your own language.
Words in this dialogue
- helpto make things easier for someone
- todaythis day
- returnto give back; to go back; a round-trip ticket
- jacketa short coat
- problemsomething that is wrong
- anythingany thing at all
- wrongnot correct
- doesn'tshort for does not
- properlyreal and official
- receipta printed proof of payment
- boughtpast form of buy
- mondaythe day after Sunday
- that'sshort for that is
- fineall right; a penalty payment
- refundmoney given back
- goespresent form of go
- backreturning; the rear
- carda small stiff rectangle you pay with
- longmeasuring a lot end to end
- usuallymost of the time
- taketo carry; to need time
More in this situation
- Exchanging for a Different Size8 turns
- Without a Receipt8 turns
- A Faulty Item8 turns
- Returning a Gift8 turns
- Returning an Online Order8 turns
- Past the Return Window8 turns
- The Price Dropped8 turns
- Using the Warranty8 turns
- Trying Something On8 turns
- It's Out of Stock8 turns
- It Arrived Damaged8 turns
- Asking for Cash Back8 turns
- Asking About the Policy8 turns
- Getting a Receipt by Email8 turns