Returns & Exchanges

Past the Return Window

More than thirty days — asking what else is possible.

超过退货期 · 8 turns · you say 4 lines

  1. Them

    This was bought seven weeks ago.

  2. You

    Is that too late to return it?

  3. Them

    Our policy is thirty days, I'm afraid.

  4. You

    Is there anything you can do for me?

  5. Them

    I can ask my manager about store credit.

  6. You

    That would be very helpful, thank you.

  7. Them

    She agreed. Here's a credit note for the value.

  8. You

    I really appreciate you asking.

In the app you can tap any word for a definition, and turn on a line-by-line translation in your own language.

Words in this dialogue

  • boughtpast form of buy
  • seventhe number 7
  • weeksperiods of seven days
  • lateafter the expected time
  • returnto give back; to go back; a round-trip ticket
  • policya rule a company follows; an insurance contract
  • thirtythe number 30
  • daystwenty-four hours
  • afraidsorry to say; frightened
  • anythingany thing at all
  • managersomeone in charge of a place or team
  • storea shop; to keep for later
  • creditmoney to spend in the shop (store credit); trust to borrow
  • helpfulgiving useful help
  • agreedto have the same opinion
  • here'sshort for here is
  • noteto write down; a short written message; a doctor's letter (medical note); a voucher (credit note)
  • valuehow much something is worth
  • reallytruly; very
  • appreciateto be grateful for
  • askingto put a question