Returns & Exchanges

Exchanging for a Different Size

Not a refund — a different size or colour.

换一个尺码 · 8 turns · you say 4 lines

  1. Them

    Would you like a refund or an exchange?

  2. You

    An exchange, please. This one is too small.

  3. Them

    What size do you need?

  4. You

    A large, if you have one in the same colour.

  5. Them

    Let me check the stockroom for you.

  6. You

    Thank you. I'll wait here.

  7. Them

    You're in luck. Here's a large in blue.

  8. You

    That's the one. Thanks for checking.

In the app you can tap any word for a definition, and turn on a line-by-line translation in your own language.

Words in this dialogue

  • refundmoney given back
  • exchangeto swap one item for another
  • smallthe smallest of the sizes offered
  • sizehow big something is
  • needto have to have
  • largethe biggest of the sizes offered
  • samenot different
  • colourred, blue, green and so on
  • checkto look at to be sure; to settle a bill
  • stockrooma room where goods are kept
  • i'llshort for I will
  • waitto stay until something happens
  • you'reshort for you are
  • luckgood things happening by chance
  • here'sshort for here is
  • bluethe colour of a clear sky
  • that'sshort for that is
  • checkingregistering on arrival; looking at