退換貨

東西是壞的

買回去就壞，說明問題並要求處理。

A Faulty Item · 8 輪 · 你要說 4 句

1. 對方

   What seems to be the problem?

   有什麼問題嗎？

2. 你

   This kettle stopped working after two days.

   這個水壺用了兩天就壞了。

3. 對方

   I'm sorry about that. What exactly happens?

   很抱歉。具體是什麼情況？

4. 你

   It turns on, but the water never gets hot.

   能開機，但水一直燒不熱。

5. 對方

   That sounds like a fault. Would you like a new one?

   聽起來是故障。您要換個新的嗎？

6. 你

   I'd rather have my money back, honestly.

   說實話，我更想退錢。

7. 對方

   That's fine. I'll process a full refund.

   沒問題。我給您全額退款。

8. 你

   Thank you for handling it so easily.

   謝謝你處理得這麼爽快。