退换货

东西是坏的

买回去就坏，说明问题并要求处理。

A Faulty Item · 8 轮 · 你要说 4 句

1. 对方

   What seems to be the problem?

   有什么问题吗？

2. 你

   This kettle stopped working after two days.

   这个水壶用了两天就坏了。

3. 对方

   I'm sorry about that. What exactly happens?

   很抱歉。具体是什么情况？

4. 你

   It turns on, but the water never gets hot.

   能开机，但水一直烧不热。

5. 对方

   That sounds like a fault. Would you like a new one?

   听起来是故障。您要换个新的吗？

6. 你

   I'd rather have my money back, honestly.

   说实话，我更想退钱。

7. 对方

   That's fine. I'll process a full refund.

   没问题。我给您全额退款。

8. 你

   Thank you for handling it so easily.

   谢谢你处理得这么爽快。