A Spilled Drink
The lid came off — how they handle it and how you respond.
- Them
Is everything okay over here?
- You
The lid came off and my drink spilled everywhere.
- Them
Oh no. Are you all right? Did it get on you?
- You
Just a little on my sleeve. I'm fine.
- Them
Let me grab a towel. I'll make you a new one, on the house.
- You
That's very kind. Could you press the lid on tightly this time?
- Them
Absolutely. Here you go — and here are some extra napkins.
- You
Thank you so much. I really appreciate it.
In the app you can tap any word for a definition, and turn on a line-by-line translation in your own language.
Words in this dialogue
- everythingall things
- overacross there; above
- camepast form of come
- drinka liquid you swallow
- spilledpast form of spill
- everywherein all places
- rightcorrect; the opposite of left; just (right here); straight away (right away)
- littlea small amount
- sleevethe part of a top covering the arm
- fineall right; a penalty payment
- grabto take quickly
- towelcloth for drying
- i'llshort for I will
- maketo create
- housemade here, by this restaurant
- that'sshort for that is
- kinda type; friendly
- pressto push down on
- tightlyfirmly
- timethe passing of hours and minutes
- absolutelycompletely; of course
- extramore than usual
- napkinspaper squares for wiping your mouth
- mucha large amount
- reallytruly; very
- appreciateto be grateful for
More in this situation
- Ordering a Coffee8 turns
- Asking for a Recommendation8 turns
- Customizing Your Drink8 turns
- A Big Order for the Office10 turns
- Just Something to Eat8 turns
- Picking Up a Mobile Order8 turns
- They Made the Wrong Drink8 turns
- Waiting Too Long8 turns
- They're Sold Out8 turns
- Getting Your Name Right8 turns
- Card Declined8 turns
- Using Your Points8 turns
- Leaving a Tip8 turns
- Asking for a Receipt10 turns
- Finding a Seat8 turns
- Wi-Fi and Power8 turns
- Where's the Restroom?8 turns
- Closing Time8 turns
- Asking for a Refill8 turns
- Something You Left Behind8 turns