Calling Support
Explaining and giving your reference.
- Them
Technical support, how can I help?
- You
My laptop will not turn on.
- Them
Is it plugged in and charging?
- You
The light comes on, but nothing else.
- Them
Hold the power button for thirty seconds.
- You
I tried that twice already.
- Them
Then it needs to come in.
- You
How do I arrange the repair?
In the app you can tap any word for a definition, and turn on a line-by-line translation in your own language.
Words in this dialogue
- technicalto do with machines or software
- supportthe team that helps customers
- helpto make things easier for someone
- laptopa computer you can carry
- turnto change direction; to show up (turn up)
- pluggeda fitting put into a wall; the part you put in a socket
- chargingto take money from a card
- lighta lamp; a traffic signal; not heavy; with little ice
- comesthe ending of most web addresses
- nothingnot a thing
- elseother; in addition
- holdto keep for someone; to have in your hand
- powerelectricity
- buttona part you press
- thirtythe number 30
- secondscoming after the first; a very short time; a moment (a second)
- triedpast form of try
- twicetwo times
- alreadybefore now
- needsto have to have
- cometo move towards here
- arrangeto plan and set up
- repairto mend
More in this situation
- Remote Help8 turns
- Recovering Data8 turns
- A Suspicious Program8 turns
- Setting Up a New Machine8 turns
- The Printer Will Not Connect8 turns