Tech Support

Calling support, remote help, recovering data.

· 6 dialogues · you say 24

One situation, many conversations

In real life “Tech Support” isn’t one conversation. It’s the time it went smoothly, the time something went wrong, the time you had to ask one more question. Each one uses different words, so each one is practised on its own.

All 6 dialogues

Calling Support8 turns · you say 4 linesExplaining and giving your reference.
Remote Help8 turns · you say 4 linesLetting them take a look.
Recovering Data8 turns · you say 4 linesWhether the files can come back.
A Suspicious Program8 turns · you say 4 linesPop-ups and a slow machine.
Setting Up a New Machine8 turns · you say 4 linesMoving files and installing things.
The Printer Will Not Connect8 turns · you say 4 linesGetting it back on the network.