Claiming for a Delay
A long delay and what you can claim.
- Them
We are sorry for the long delay.
- You
How late will we arrive in the end?
- Them
About seventy minutes behind schedule.
- You
Can I claim anything for that?
- Them
Yes, over an hour means a full refund.
- You
Where do I make the claim?
- Them
On the website, with your ticket number.
- You
I will do it as soon as we arrive.
In the app you can tap any word for a definition, and turn on a line-by-line translation in your own language.
Words in this dialogue
- sorryused to apologise
- longmeasuring a lot end to end
- delaybeing later than planned
- lateafter the expected time
- arriveto get to a place
- seventythe number 70
- minutessixty seconds
- behindat the back of
- schedulea plan of times
- claima formal request for insurance money
- anythingany thing at all
- overacross there; above
- hoursixty minutes
- meansto have as a meaning
- fullwith no space left
- refundmoney given back
- maketo create
- websitepages on the internet
- ticketa slip showing you have paid
- numbera figure used for counting
- soonin a short time
More in this situation
- Buying a Train Ticket8 turns
- Finding the Platform8 turns
- Someone Is in Your Seat8 turns
- Missing Your Train8 turns
- Refunding a Ticket8 turns
- Where to Put Luggage8 turns
- In the Quiet Carriage8 turns
- The Trolley Service8 turns
- Changing Trains8 turns