The App Is Not Working
The order failed and you were charged.
- Them
Customer service, how can I help?
- You
The app took my money but no order appeared.
- Them
That sounds like a failed payment.
- You
Will the money come back automatically?
- Them
Usually within five working days.
- You
Can you place the order for me now?
- Them
Yes, I can take it over the phone.
- You
Thank you. Same order as before.
In the app you can tap any word for a definition, and turn on a line-by-line translation in your own language.
Words in this dialogue
- customersomeone who buys something
- servicethe help given to customers; car maintenance
- helpto make things easier for someone
- tookpast form of take
- moneynotes, coins and what you pay with
- ordera request for goods; to ask for
- appearedto come into sight
- soundsseems from what you hear
- faileddid not succeed
- paymentmoney given for something
- cometo move towards here
- backreturning; the rear
- automaticallyby itself, without anyone doing it
- usuallymost of the time
- withininside a period or limit
- fivethe number 5
- workingdoing a job
- daystwenty-four hours
- placea location; a restaurant
- taketo carry; to need time
- overacross there; above
- phonea device for calling people
- samenot different
- beforeearlier than
More in this situation
- Ordering by Phone8 turns
- The Food Is Late8 turns
- The Wrong Order8 turns
- Something Is Missing8 turns
- Delivery Instructions8 turns
- Receiving a Parcel8 turns
- Sending Something Back8 turns
- Tipping the Driver8 turns
- Changing the Delivery Time8 turns