It Arrived Broken
Reporting damage on arrival.
- Them
What is the problem with the parcel?
- You
The box was crushed when it arrived.
- Them
Is the item inside damaged?
- You
Yes, the frame is broken in two.
- Them
Did you photograph it before opening?
- You
I took photos of everything.
- Them
Good. Attach them to this claim.
- You
How long does a claim usually take?
In the app you can tap any word for a definition, and turn on a line-by-line translation in your own language.
Words in this dialogue
- problemsomething that is wrong
- parcela wrapped package
- crushedto press until damaged
- arrivedto get to a place
- itema single thing
- insidewithin
- damagedharm done to something
- framea border that holds a picture
- brokennot working; in pieces
- photographa picture taken with a camera
- beforeearlier than
- openingto start business; to make no longer shut
- tookpast form of take
- photospictures taken with a camera
- everythingall things
- goodof a high standard
- attachto fasten or send something with
- claima formal request for insurance money
- longmeasuring a lot end to end
- usuallymost of the time
- taketo carry; to need time
More in this situation
- Sending a Parcel8 turns
- Collecting a Parcel8 turns
- A Missing Parcel8 turns
- Filling In a Customs Form8 turns
- Stamps and Letters8 turns
- Redirecting Post8 turns
- Sending Something Fragile8 turns
- Sending It Fast8 turns
- Booking a Collection8 turns