Accounts and Subscriptions

An Unexpected Charge

Getting the money back.

莫名扣款 · 8 turns · you say 4 lines

  1. Them

    Which charge are you querying?

  2. You

    Twelve pounds on the third.

  3. Them

    That was the annual renewal.

  4. You

    I cancelled last month, though.

  5. Them

    I can see the request now.

  6. You

    So the charge was a mistake?

  7. Them

    It was. I will refund it today.

  8. You

    Thank you for checking properly.

In the app you can tap any word for a definition, and turn on a line-by-line translation in your own language.

Words in this dialogue

  • chargeto take money from a card
  • queryingto question whether it is right
  • twelvethe number 12
  • poundsthe money of Britain
  • thirdcoming after the second
  • annualhappening once a year
  • renewalextending for another period
  • cancelledto stop something arranged
  • lastfinal; the one before this; to continue for a time
  • monthone of the twelve parts of a year
  • thoughhowever
  • requestto ask for formally
  • mistakesomething done wrongly
  • refundmoney given back
  • todaythis day
  • checkingregistering on arrival; looking at
  • properlyreal and official

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