Accounts and Subscriptions

Signing up, lockouts, cancelling, charges.

· 6 dialogues · you say 24

One situation, many conversations

In real life “Accounts and Subscriptions” isn’t one conversation. It’s the time it went smoothly, the time something went wrong, the time you had to ask one more question. Each one uses different words, so each one is practised on its own.

All 6 dialogues

Creating an Account8 turns · you say 4 linesSigning up and verifying.
Locked Out8 turns · you say 4 linesPasswords and two-step codes.
Cancelling a Subscription8 turns · you say 4 linesStopping the renewal.
An Unexpected Charge8 turns · you say 4 linesGetting the money back.
Reporting a Bug8 turns · you say 4 linesDescribing it so they can fix it.
Sharing a Plan8 turns · you say 4 linesFamily plans and adding people.