Complaining About a Tour
It was not what was advertised.
- Them
How was the tour overall?
- You
The hotel was not what was promised.
- Them
In what way was it different?
- You
It was far from the centre.
- Them
I am sorry. Did you tell the guide?
- You
I did, but nothing changed.
- Them
I will pass this to my manager.
- You
Please do. I would like a reply.
In the app you can tap any word for a definition, and turn on a line-by-line translation in your own language.
Words in this dialogue
- toura guided visit
- overalltaking everything together
- hotela building where you pay to stay
- promisedto say you will definitely do it
- differentnot the same
- centrethe middle
- sorryused to apologise
- tellto say something to someone
- guidesomeone who shows you around
- nothingnot a thing
- changedmade different
- passa card letting you in; to go by; to hand over; a boarding pass
- managersomeone in charge of a place or team
- replyto answer
More in this situation
- Planning a Trip8 turns
- Changing the Dates8 turns
- Cancelling8 turns
- Travel Insurance8 turns
- Group Arrangements8 turns
- Documents for the Trip8 turns
- Airport Transfers8 turns