# It Arrived Damaged — Unscript

> The parcel arrived with the item broken.

- Situation: Returns & Exchanges — https://hintlib.com/situations/returns/
- 8 turns · you say 4 lines
- Page: https://hintlib.com/scenes/returns-damaged/

## Dialogue

**Them:** What's wrong with the order?

**You:** The glass was broken when I opened the box.

**Them:** That's terrible. Did you keep the packaging?

**You:** Yes, I have the box and the photos.

**Them:** Perfect. I'll send a replacement today.

**You:** Should I send the broken one back?

**Them:** No need. Please dispose of it safely.

**You:** All right. Thanks for the quick fix.

## In the app

You run this dialogue four times: reading the script, then with half the key words blanked out, then with only first letters, then from the meaning alone. Every line is scored word by word, and you can play back your own voice.

App Store: https://apps.apple.com/app/id6803985536?pt=128621841&ct=md-en&mt=8